- 1 How do I speak to someone at DHL?
- 2 Can I contact DHL courier?
- 3 How do I contact DHL by phone?
- 4 Where can I contact DHL?
- 5 Why hasn’t DHL picked up my package?
- 6 Does DHL have tracking number?
- 7 Does DHL have an email?
- 8 Can I track DHL without tracking number?
- 9 How long will DHL keep my parcel?
- 10 How do I get a refund from DHL?
- 11 Where can I return a DHL package?
- 12 How much does DHL charge per kg?
- 13 How do I file a complaint against DHL?
- 14 Can I send medicine by DHL?
How do I speak to someone at DHL?
You can speak to a member of our customer service team on Live Chat between 07:00am and 22:00pm Monday to Friday. You will see a ‘Chat to our team’ button at the bottom right of this page when an advisor is available to chat.
Can I contact DHL courier?
How do I contact DHL by phone?
For urgent enquiries, please call Customer Service on 0844 248 0844. Calls to DHL UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company’s access charge.
Where can I contact DHL?
Book your shipments now via dhl.com.ph or you may call our Customer Service Hotline at +63 2 811 7000 (Manila), +63 32 341 7400 (Cebu), or 1800 1888 0345 (Toll free).
Why hasn’t DHL picked up my package?
Shipment not yet picked up by DHL.” when tracking my package with the tracking number provided? Please wait a few days and recheck the status. It usually means that your package is in the carrier’s warehouse, waiting for the next available flight.
Does DHL have tracking number?
When you ship your DHL parcel, you will receive a DHL parcel tracking number. A tracking number is a unique set of numbers, sometimes with letters, that will identify a package for national and international shipping.
Does DHL have an email?
Official DHL communication is always sent from @dhl.com, @dpdhl.com, @dhl.de, @dhl.fr or another country domain after @dhl. We never use @gmail, @yahoo or other free email services to send emails.
Can I track DHL without tracking number?
Unfortunately, that is not possible. We recommend that you always write down the shipping number. This is a unique number that is linked to your shipment.
How long will DHL keep my parcel?
How long will the DHL ServicePoint keep my parcel? Seven days at most. We’ll notify you when we’ve received your parcel and will send a reminder three days later. You’ll then have a week to collect it before it’s sent back to the sender.
How do I get a refund from DHL?
2.9 You can request a refund by contacting Our Customer Services Department on Our Website here at https://send.dhlparcel.co.uk/parcel-services/help.
Where can I return a DHL package?
The DHL SmartMail Parcel Return product allows your customers to return parcels by placing them directly in their mailbox or at any U.S. Postal Service (USPS) collection site, with visibility throughout the entire process.
How much does DHL charge per kg?
According to DHL’s official website, the standard shipping to the United States costs €8.89 for 2Kg and that is €4.45 per Kg. €4.45 to naira is approximately N2,228 (Two thousand, two hundred and twenty right Naira).
How do I file a complaint against DHL?
DHL complaints contacts
- Call Customer Care on 1 (800) 225-5345.
- Visit Customer Care Contact Form.
- Call Headquarters on (954) 888-7000.
- Tweet DHL Customer Care.
- Watch DHL.
- Tweet DHL.
- Follow DHL.
Can I send medicine by DHL?
DHL Medical Express is available to laboratories, hospitals and research institutes. The following goods are eligible for shipping: Investigational medicinal products: medicines for clinical trials. Clinical supplies: materials needed to carry out clinical research.