- 1 How do I contact my local Hermes courier?
- 2 Can I see where my Hermes courier is?
- 3 How do I speak to a real person at Hermes?
- 4 Do Hermes use local couriers?
- 5 What happens if Hermes lost my parcel?
- 6 Can my Hermes parcel be collected?
- 7 What does Hermes tracking number look like?
- 8 When Hermes says on its way?
- 9 What time does Hermes deliver till?
- 10 How do I complain about Hermes UK?
- 11 Can’t get in touch with Hermes?
- 12 How can I email Hermes UK?
- 13 How much are Hermes couriers paid?
- 14 Do couriers make good money?
- 15 How much do Hermes couriers earn per parcel?
How do I contact my local Hermes courier?
We have a dedicated phone line to our UK contact centre for customers sending parcels via Hermes: 0330 808 5456. Lines are open 8am-4pm Monday to Friday and 8.30am-2pm Saturday.
Can I see where my Hermes courier is?
To keep an eye on the whereabouts of your parcel please use the tracking link below and enter your HRM or tracking number. Please note that tracking will not begin until the parcel is scanned as collected. To track your parcel, you need to use your myHermes order number.
How do I speak to a real person at Hermes?
Calling Hermes. Reach customer service by calling 0330 808 5456. Follow the automated menu system and enter any account or parcel information. Once you get to speak with a customer service representative, you may need to present your package’s tracking number and your Hermes account details to verify your identity.
Do Hermes use local couriers?
As a Hermes self-employed courier you would start your day at your local Delivery Unit. This is where you collect all the parcels that need to be delivered. Here, you will meet other couriers working in and around your area. You can deliver and collect parcels between 8am and 8pm.
What happens if Hermes lost my parcel?
If we are unable to deliver your Parcel to the Address, we will make two further attempts to deliver it (the “Further Attempts”). If we’re still unable to deliver your Parcel, we will return it to the sender’s address provided by you with the Parcel.
Can my Hermes parcel be collected?
You can book parcel collection up to 7 days in advance or as early as tomorrow. Just book before 10pm and a courier will collect your parcel the next day, between 8am and 8pm – you’ll receive a 2-hour time slot on the day.
What does Hermes tracking number look like?
The most common tracking number format is a combination of 16 numeric characters, following by 16 digits (e.g. 1234 5678 9012 3456). Some other less common formats may also exist.
When Hermes says on its way?
This means that we’ve received your parcel from your sender. We’ll deliver your parcel within the agreed time, depending on the service chosen by the sender this will be; next day, 48 hours or 3 to 5 days. Your parcel is making its way through our depots to your local ParcelShop or to your local courier.
What time does Hermes deliver till?
What are myHermes’ delivery times? Collections and deliveries are made by myHermes between 8am and 8pm, Monday to Saturday.
How do I complain about Hermes UK?
HERMES COMPLAINTS Give the company’s customer service representatives a call at 0330 333 6556 or send them an email at [email protected]. They will typically address the complaint within the same working day.
Can’t get in touch with Hermes?
The company is pretty cagey about giving out its customer service helpdesk phone number, which we think is a bad way for it to conduct its business, but the number you need is 0330 808 5456. Initially the call is handled by an automated system, but you should get the option to talk to someone during the process.
How can I email Hermes UK?
Alternatively, you can send an e-mail directly to Hermes customer services at [email protected]. Include reference numbers if you have them, and the names of any Hermes employees that you spoke to.
How much are Hermes couriers paid?
The typical Hermes Courier salary is £6 per hour. Courier salaries at Hermes can range from £3 – £19 per hour. 6
Do couriers make good money?
Couriers make on average $36 an hour, and provide a much-needed service for any community. With a little hard work, your courier business can be profitable in no time.
How much do Hermes couriers earn per parcel?
The average wage for a Hermes courier is £9.80 per hour after expenses, it said.