Quick Answer: How To Report Courier In Shopee?

How do I report a Shopee delivery?

You can report someone or a product by going to their profile or shop page and tap Report this User from the drop-down menu at the top right-hand corner.

How do I report a J&T Shopee?

– All claims must be sent by mail thru [email protected] or reported through our 24/7 hotline ((02) 8911-1888) of J&T Express.

What happens if Shopee delivery failed?

What happens when the seller fails to receive the Return To Seller (RTS) delivery? If the seller failed to receive the RTS delivery, the courier will tag the order as Delivery Failed then the item will be on hold at the courier’s warehouse/hub for 7 days.

Can I refuse Shopee delivery?

The buyer can only refuse to accept an order/parcel if the following conditions apply: Signs of tampering on the packaging of the order (unsealed packages, damaged packaging)

Can I pick up my parcel from Shopee Express?

You can arrange to pick up your parcel with Shopee Express in Seller Centre without paying money upfront. You can print the Air Waybill directly from Shopee Seller Centre instead of using the handwritten waybill.

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What Courier is Shopee Express?

Shopee has teamed up with various logistics providers to offer a wide shipping option. Get Shopee orders delivered fast and keep track of shipment directly in-App with the following Shopee Supported Logistics provider: Shopee Xpress also known as Standard Delivery. Gogo Xpress.

How do I contact standard delivery?

Kindly contact your respective Relationship Manager or our Customer Service at 02-8880-5200 to activate Standard Delivery (via Shopee Xpress) and Economy Option (via Shopee Xpress).

How long does standard delivery take Shopee?

How long does Shopee Standard Express shipping take? Standard shipping takes 2-8 business days from the time that your order leaves Shopee’s warehouse. Express shipping takes 1-3 business days from the time that your order leaves Shopee’s warehouse.

Can I refuse delivery from J&T?

J&T EXPRESS TERMS AND CONDITIONS J&T Express reserves the right without giving reasons to refuse a delivery. A refusal of delivery for whatever reason, can never give rise to any claim for damages by the Sender in respect of J&T Express.

How do I get my money back from Shopee?

Step 1: From your Shopee App, click on “Me” and search for your order in “To Receive”. Step 2: Click on your order, then click the “Request for Return / Refund” button at the bottom of the page. After you clicked “Return / Refund”, you will need to: Select the item you would like to request for refund.

How enable J&T Express in Shopee?

How to Activate J&T Express? Step 1: Tap “My Shop” under Me tab, then tap “My Shipping” and choose “J&T Express”.

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What is a failed delivery attempt?

A failed delivery attempt means that the courier driver tried to deliver a parcel to a customer, but the delivery was not successful. In most cases, you will find a note left by the driver notifying you about the failed delivery.

What happens if seller never ships item Shopee?

Auto cancellation is a feature whereby Shopee will cancel an order to refund to the buyer if seller did not adhere to their days to ship set in their product listing or when sellers are inactive for more than 7 days.

What happens if seller doesn’t ship item?

If there’s a delay shipping your order, the seller has to tell you and give you the choice of either agreeing to the delay or canceling your order for a full refund. If the seller doesn’t ship your order, it has to give you a full refund — not just a gift card or store credit.

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