Readers ask: How To Contact Dpd Courier?

Can I speak to someone at DPD?

If you want to speak to a human at DPD about your delivery, then call the DPD connection number on 0121 275 0500. Alternatively, hold the line and you will still get through to somebody at DPD. You won’t have to enter your parcel number and go through endless automated services!

How do I send an email to DPD?

If you want to report the damage, you can do so via e-mail [email protected].

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  3. Login/Register to myDPD.

What happens if my parcel doesn’t arrive DPD?

Missed a delivery? You’re spoilt for choice! You can change the delivery date, arrange to leave your parcel somewhere safe at the delivery address, deliver it to your neighbour, drop it off at your local shop, or come to the depot to pick it up.

Where is my parcel DPD?

You can quickly track your parcel in future by clicking the ‘Track Your Parcel’ button in the top right of our website header, and entering your DPD reference number. If your parcel tracking hasn’t updated in the last two or three days, you can find out what you can do next by clicking here.

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Why is my parcel being held at DPD Depot?

Your parcel has been held at your local DPD depot. This status means that we have received the data pertaining to your delivery from the shipper – the parcel has not neccessarily been received by DPD yet.

Why is DPD tracking not working?

Most often when a parcel’s tracking has stopped updating, it is simply due to a small delay in the delivery, or a delay in the tracking system registering the parcel’s progress. However, if your parcel tracking has stopped for more than two or three days, there could be complications with the delivery itself.

Does DPD have email address?

“There is an easy way to check the email is safe, only emails sent from one of three DPD email addresses are genuine. These are, or

Do DPD charge to redeliver?

The scam entails sending a text that claims that DPD attempted to deliver a package to you, but was unable – and there therefore is an outstanding fee to pay for arranging a redelivery.

How do I complain about DPD local?

If you have not received a claim form, please contact your local depot and they will issue a registered claim form and a reference number, specific to the consignment affected. For any existing claims, please contact the Claims Department on 01179 105 008.

Can I refuse delivery DPD?

You don’t have to accept the delivery or any package that you either did not request it or you don’t want it. You can refuse the delivery in person when the courier arrives at your address or have someone else do it on your behalf.

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How many attempts do DPD make?

The driver will make one delivery attempt. You’re not there? The driver will try to deliver your parcel to your neighbour or at a Pickup parcelshop, so that you may receive your parcel as soon as possible but not later than 7 days.

How can I check my parcel?

To track packages while on the go, send UPS an SMS to get the status of your shipment. Simply text your tracking keyword followed by your tracking number to your country SMS number and we’ll reply with your shipment status details.

How late will DPD deliver?

What time do DPD deliveries arrive? This depends on which DPD service is available in your area. All deliveries will be delivered by DPD – it’ll arrive between 7.30am and 7.30pm.

How long is DPD tracking number?

(Please note) DPD tracking numbers will nearly always be composed of 11 to 15 characters, including both numbers and sometimes letters. If you check on the international parcels shipping section of the DPD website, it should display tracking information for a DPD parcel.

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